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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Yusef Akbik

Yusef Akbik

October 21, 2026

5  out of  5
rating by Yusef Akbik
"This was one of the smoothest transitions of insurances I have experienced.
I spoke to Amanda with State Farm and within 15 minutes she quoted my auto policy and explained everything clearly and concisely.
I only have positive comments about this interaction."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Angie Thompson

October 20, 2026

5  out of  5
rating by Angie Thompson
"I had a wonderful experience with Patrick & Alan Castleman State Farm! The service was exceptional, and the experience was both personable and professional. Everything was explained clearly and thoroughly, making the entire process easy and stress-free. They offered a fantastic rate that beat all the competitors I checked, which made choosing them an easy decision.

What truly set them apart was the personal touch of receiving a handwritten thank-you note. That thoughtful gesture was such a nice surprise and gave me even more comfort in knowing I had chosen the right people to take care of my insurance needs and concerns. It’s refreshing to work with a team that offers competitive rates while making you feel genuinely valued as a customer.

I highly recommend Patrick & Alan Castleman State Farm to anyone looking for great rates, excellent service, and a team that truly cares about its customers. They made me feel confident that I was in good hands!"
We responded:
"Thank you so much for the 5 stars, Angie! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Chas Brown

October 12, 2026

5  out of  5
rating by Chas Brown
"Great Agent"
We responded:
"Thank you so much for the 5 stars, Chas! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Shane Williams

October 12, 2026

5  out of  5
rating by Shane Williams
"I highly recommend Castleman State Farm! They are professional, knowledgeable, friendly, and always willing to go the extra mile to make sure I have the coverage I need. They make the entire process easy and are always available to answer my questions. I truly appreciate their excellent customer service and dedication to their clients. If you’re looking for an insurance agent you can trust, I definitely recommend them!"
We responded:
"Thanks so much for the amazing review, Shane! We really appreciate your support here in Columbus. Just reach out anytime if you need us - we’re here for you. "
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Scott Pellowski

October 9, 2026

5  out of  5
rating by Scott Pellowski
"Patrick and his team are very helpful and always responsive when you need them. 10/10 recommend this State Farm office!"
We responded:
"Thank you so much for the 5 stars, Scott! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Tony Carr

October 6, 2026

5  out of  5
rating by Tony Carr
"Brandi is an excellent agent. Very nice and very knowledgeable."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Candi Vezina

October 1, 2026

5  out of  5
rating by Candi Vezina
"I feel like I am a part of the family. I was well taken care of and all my needs were met. If I have any problems in the future and I need to file a claim I know I won’t be alone going through the process."
We responded:
"Thanks so much for the amazing review, Candi! We really appreciate your support here in Columbus. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Mara Ruth

Mara Ruth

September 30, 2026

5  out of  5
rating by Mara Ruth
"Alan is responsive, helpful, and makes the entire insurance process easy and stress-free. I highly recommend him!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Corey Hall

September 30, 2026

5  out of  5
rating by Corey Hall
"Great people. Great environment. Highly recommend"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Marty Strickland

September 30, 2026

5  out of  5
rating by Marty Strickland
"Excellent customer service"
We responded:
"Thank you for the 5-star review of Patrick Castleman’s team - we really appreciate your kind words! "
Profile photo of Danny

Danny

September 30, 2026

5  out of  5
rating by Danny
"Let me just say this! I walked into this office and was blown away by first impressions! (Jake) now Alan made me feel like I was part of the family!! We made sure all of my policies from my home and autos were all up to date after a review. This office and staff is awesome , especially Alan Castleman, I just love this guy ❤️ He is my hero 🤗"
We responded:
"Thank you so much for the 5 stars, Danny! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Michael Wright

Michael Wright

September 30, 2026

5  out of  5
rating by Michael Wright
"Alan Castleman saved me over $50 a month on my car insurance. Highly recommended!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Columbus. "
Profile photo of Peyton ellingtom

Peyton ellingtom

September 30, 2026

5  out of  5
rating by Peyton ellingtom
"I went in looking for Jake, and I found Alan. Fantastic customer service and very knowledgeable, with a warm welcoming office, other than the Florida Gator memorabilia, he made me feel like I mattered. Would recommend to anyone looking for insurance! You will not be disappointed!"
We responded:
"Thank you for the 5-star review of Patrick Castleman’s team - we really appreciate your kind words! "
Profile photo of Trey Lancaster

Trey Lancaster

September 30, 2026

5  out of  5
rating by Trey Lancaster
"Great group of people! Willing to go above and beyond for their clients!"
We responded:
"Thank you so much for the 5 stars, Trey! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Preston

Preston

September 30, 2026

5  out of  5
rating by Preston
"Best customer service you will find! Easy helpful and straightforward getting you the best insurance for your needs! Highly recommend this company"
We responded:
"Thanks so much for the amazing review, Preston! We really appreciate your support here in Columbus. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Macy Hawkins

Macy Hawkins

August 25, 2026

5  out of  5
rating by Macy Hawkins
"Amanda was so knowledgeable and so nice. She talked to me about all of the different insurance policies I could use. Never thought I would enjoy getting insurance as much as I did. Thank you Amanda!"
We responded:
"Thanks so much for the amazing review, Macy! We really appreciate your support here in Columbus. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Michael Beck

Michael Beck

August 25, 2026

5  out of  5
rating by Michael Beck
"I called State Farm and got a quote about 6 months ago and afterwards I decided to stay with my current insurance company. Amanda calls me and asks if she could do another quote. She explained prices have dropped since my last quote. I’m so glad I answered that call. I know have full coverage on two of my SUV’s and she was able to bundle my motorcycle all for much less than my last insurance company and better coverage too. Thank you so much I couldn’t be more pleased."
We responded:
"Thank you so much for the 5 stars, Michael! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Ronnie Shumpert

Ronnie Shumpert

August 4, 2026

5  out of  5
rating by Ronnie Shumpert
"Really took the time to me my wife and I needs and was very pleased!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Matt Stone

Matt Stone

July 28, 2026

5  out of  5
rating by Matt Stone
"Great people even better prices!"
We responded:
"Matt, Thank you for leaving us a review! We are glad to have you as an insured! Please let us know if we can assist you and your family in any way!"
Profile photo of Lindsey Pierce

Lindsey Pierce

June 16, 2026

5  out of  5
rating by Lindsey Pierce
"Patrick and his team were outstanding! They were professional, transparent with their pricing, and resolved my issue in half the time I expected. I felt valued as a customer and appreciate their honesty. Trustworthy, dependable, and highly recommended!"
We responded:
"Lindsey, thank you so much for the outstanding review! ⭐️😊 We are glad to hear Patrick and the team were professional, transparent with pricing, and able to resolve your issue faster than you expected 🤝.
We truly appreciate you feeling valued and we are honored that you trust us. Thank you for the recommendation—we look forward to continuing to help you anytime you need us 🛡️."
Profile photo of Tyler Pounders

Tyler Pounders

June 15, 2026

5  out of  5
rating by Tyler Pounders
"Reached out and had a quote sent back within minutes. They took care of everything we needed and were very professional. Cannot recommend enough!!"
We responded:
"Hi Tyler, thank you so much for the review! 😊⭐ We are glad to hear we were able to get a quote back to you within minutes and that our team took care of everything you needed.
We appreciate your trust and your recommendation—please let us know if we can help with anything else in the future 🤝🛡️"
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Christina Spann

June 12, 2026

5  out of  5
rating by Christina Spann
"So professional and helpful. Would recommend over and over again."
We responded:
"Christina—thank you so much for the review! 😊⭐ We are glad to hear you found our team professional and helpful, and we truly appreciate your recommendation.
If you ever need anything, we are here to help—thank you again for trusting us! 🤝🛡️"
Profile photo of Hope Ballard

Hope Ballard

June 12, 2026

5  out of  5
rating by Hope Ballard
"Patrick is the absolute best! He was so helpful and knowledgeable! We appreciate everything he has done for us!"
We responded:
"Hi Hope Ballard—thank you so much for your kind review! 😊⭐ We are so glad to hear that Patrick was helpful and knowledgeable, and that you feel supported throughout the process.
We truly appreciate you trusting our team. Thank you again for the recommendation—we look forward to helping you anytime you need us! 🤝"
Profile photo of Nate Scheller

Nate Scheller

June 12, 2026

5  out of  5
rating by Nate Scheller
"Highly recommend! New agent, same team + a few new ones, & the same great service, if not better than before! I love being able to go into the office and speak with the new agent, Patrick… not something you get with most companies! Blows those 1-800 companies out of the water 💪"
We responded:
"Hi Nate—thank you so much for the awesome review! 😊⭐ We are glad to hear you had the same great service (and even better) with our new and expanded team.
We truly appreciate you mentioning how easy it is to come into the office and speak with Patrick—your feedback means a lot 🤝. And we are grateful you feel we are a step above the big 1-800 companies 💪.
Thanks again for recommending us—we look forward to continuing to support you!"
Profile photo of Josh Bailey

Josh Bailey

June 12, 2026

5  out of  5
rating by Josh Bailey
"Great experience from start to finish. The team was friendly, easy to contact, and very responsive. They made the process simple and hassle-free, and they were able to get me a great rate. I highly recommend them for anyone looking for excellent service and competitive pricing."
We responded:
"Hi Josh Bailey—thank you so much for your great review! We truly appreciate you trusting our team and sharing your experience 😊🤝.
We are glad the process felt simple and hassle-free, that our team was friendly and easy to contact, and that we were able to find you a great rate 💬✅.
We look forward to continuing to support you with your insurance needs. Thanks again for the recommendation! ⭐️"